Terms and Conditions

Food Preparation Requirements

  • Food must be freshly cooked and ideally cooked around 80%
  • 100% payment will be made in advance
  • Prices are fixed
  • Boneless meat is preferred
  • Avoid use of cream/eggs/vinegar
  • In any case of contamination or wastage due to any reason the company will not be responsible

Privacy

Please review our Privacy Policy which also governs your use of all information (whether personal or public).

Electronic Communications

When you use any of Tin Food Packers Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail / text message. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included in or made available through any of the availed service, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of Tin Food Packers or its content suppliers and shall be protected and governed by laws of the land in Pakistan. All unwarranted copies of content are strictly prohibited and illegal.

Trademarks

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any service are trademarks or service mark of Tin Food Packers or it's affiliates or it's content suppliers but you by availing of the services does not get any right for copying or using the same.

Disputes

Any dispute or claim relating in any way to your use of any Tin Food Packers Products / Service, or to any products or services sold or through Tin Food Packers will be subject to exclusive jurisdiction of Pakistan. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

Delivery Policy

  1. If any Order place after 5:00 pm, it will be process for dispatch next day only.
  2. Any order place on late weekend i.e. on Saturday post 5:00 pm, will be process for dispatch on Monday evening due to limited shelf life (as we have no pick up on Sunday from courier).
  3. Shipping address & contact information should be correct and any delay in delivery due to any incorrect information would be sole responsibility of customers.
  4. We use courier services for standard shipments.
  5. For delivery on specific date (except holidays), please place your order at least 72 hours before delivery.
  6. Payments can only be made by Cash on Delivery basis.
  7. Please make sure that you are providing the entire information accurately specially the recipient's Name, valid Address & Tel No.

Refund Policy

Replacement – items not received in good condition: As the nature of the product is edible & perishable, The condition of the products needs to be checked by the customer at the time of receiving the order. There will be no refunds after 7 days of order has been received and payed for. The Customer is to confirm the products received have expiry date mentioned and in case of any issue regarding the expiry date the order is to be returned.

Cancellation Policy

Order can only be cancelled before delivery is completed. Delivery charges will be applicable on order cancellations by customer once order has been delivered.